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How we protect your account and personal information

Your privacy matters to us. When you open an account on dewadora login, your personal data is encrypted and stored securely.

Encrypted account storageDANA, OVO, GoPay and QRIS payment safetyYour data rights explained clearly
dewadora login How we protect your account and personal information
GET IN TOUCH

Contact us about your privacy

Email support Send your privacy questions or data requests to [email protected].
Live chat Open live chat from the lobby footer Monday to Friday, 09:00–22:00 (Indonesia time).
In-app settings Visit your account settings page to review privacy choices, manage cookie consent, or update…
DATA HANDLING

How we store, use and protect your information

Encryption standard

All personal and payment data travels over TLS 1.3 encryption.

Cookie management

We use session cookies to keep you logged in and functional cookies to remember game preferences.

Retention policy

We keep your account data for as long as your account is active.

Access requests

You can request a copy of all personal data we hold by emailing [email protected].

Data deletion

You can close your account anytime through the settings menu.

Policy updates

We update this privacy policy as our services evolve. Changes are posted here and emailed to your registered address.

Privacy policy questions answered

Your profile, chat history and session logs are deleted within 30 days. Payment records for withdrawn funds are kept for seven years where local law permits, so you and we can verify transactions. You can request final data export before closure.

No. Your personal data stays within dewadora login. We only share deposit records with DANA, OVO, GoPay and QRIS processors to complete your transaction. We never sell or rent your details to marketers or third-party platforms.

Yes. Non-essential cookies can be disabled in your browser. Functional cookies that keep you logged in and process payments cannot be turned off, but you can review and adjust your preferences in account settings anytime.

We analyse your gameplay patterns to detect fraud and unusual account activity. We also use this data to spot technical issues in our lobby faster. Your gameplay is never shared with other players or used for marketing without your consent.

Transaction records for deposits and withdrawals are retained for seven years where local law requires. This lets us verify past payouts and resolve disputes. You can request a copy of your payment history anytime via email support.

Go to your account settings and update your email, phone or address. Changes take effect immediately. If you registered via DANA, OVO, GoPay or QRIS, confirm your identity before modifying linked payment details.

Your account data is held on secure servers, depends on local law for the jurisdiction where you access dewadora login. All servers run encrypted backups daily. Where local law permits, we may use regional data centres for faster lobby loading.